JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
- EQ Settings: The App provides predefined EQ presets and allows you to create or customize EQ settings as per their personal preferences.
- Customize ANC: Select different noise cancelling level to enjoy the best sound on each occasion (available only on specific models)
- Smart Audio & Video: improve your audio that is adjusted to what you are doing (available only on specific models)
- Application Settings: App settings include Voice Assistant, Smart Audio & Video, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Gestures: allow you to change your button configuration based on your preference (available only on specific models)
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
Updated on
28 Sept 2025
Music & Audio
Data safety
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Ratings and reviews
phone_androidPhone
tablet_androidTablet
4.6
562K reviews
5
4
3
2
1
Stephanie
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17 November 2024
App sucks. My earbuds are Live Pro 2. They're wonderful but since the app only connects to them on a rare occasion, I cannot change the settings. It connects only when you get lucky. And since it won't connect & the software updates (the earbuds, not the app) take 15 minutes when it DOES connect, I can't get the software updates! I will never buy another JBL product again.
129 people found this review helpful
Ekansh Rawal
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22 September 2024
Great app, but my earphones kind of glitch out if they're playing music while I'm connecting to them through the app. Also, it would be nice if you could customize individual touch controls, like for example, tap to play/pause, double tap to turn up volume, and triple tap to turn it down. And it would also be great if it had Gemini support, instead of only Google Assistant. Other than that though, the app itself is great.
198 people found this review helpful
Mike Reitzloff
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25 October 2025
Torn between 3 & 4 stars Sound is very good. The left earbud sometimes doesn't seat properly in the case though, and then it doesn't charge. Also, sometimes the failure to seat in the case causes them to not turn off, so they will connect to devices while in the case without my realizing it, this also draining the battery. If it was based on sound alone, I'd give a higher rating.
What's new
Stability and performance improvements. Support New Products: JBL Junior Free, JBL Tune 680NC, JBL Tune 780NC