Citizens Bank Mobile Banking
4.8star
148K reviews
1M+
Downloads
Everyone
info
About this app
Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.
Manage Accounts
- See up-to-date balances and account activity
- Freeze and unfreeze debit cards
Deposit Checks
- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET
Transfer Money
- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®
Pay Bills
- Manage all your bills in one place
- See payment history
- Add and pay any company
Plus, your finances are protected with the Citizens Bank Online Guarantee.®
DISCLOSURES:
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
©2025 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
Manage Accounts
- See up-to-date balances and account activity
- Freeze and unfreeze debit cards
Deposit Checks
- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET
Transfer Money
- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®
Pay Bills
- Manage all your bills in one place
- See payment history
- Add and pay any company
Plus, your finances are protected with the Citizens Bank Online Guarantee.®
DISCLOSURES:
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
©2025 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.8
144K reviews
Dev Corson
- Flag inappropriate
October 16, 2025
Would be great except it constantly has the wrong balance. The actual account transactions will show the real balance but the total at the top will say something completely different so there are either transactions that are hidden or the bot can't do basic math, but I'm sick of being charged overdraft fees when I'm not even in the negative but the system seems to think so
7 people found this review helpful
Avery Banister
- Flag inappropriate
January 21, 2021
When the app lets you log in, it's great. It's easy to use and looks good. But it hasn't let me log in for several weeks at this point despite keeping the app updated. I have no issues getting on using my computer, so it's not my account that's the problem, it's the app. If they ever get it together I'll raise my rating, but it's quite literally unusable.
55 people found this review helpful
Janet Home
- Flag inappropriate
- Show review history
March 31, 2023
Your app is not easy to use for bill pay from my phone. I have to log out of the account, go to the full website, and then go to bill pay. The boxes are small and it's very cumbersome. Also, I choose the "preferred account" when paying bills, but it always reverts back to the other account. Nothing has changed in a year! My first review was 3/22!
86 people found this review helpful
What’s new
Thanks for using Citizens Mobile Banking! This latest version includes:
• Additional bug fixes and enhancements to improve overall client experience.
• Additional bug fixes and enhancements to improve overall client experience.
App support
About the developer
Citizens Financial Group, Inc.
mobilesupport@citizensbank.com
1 Citizens Plz Ste 1
Providence, RI 02903-1345
United States
+1 401-340-5863
